HELPING HANDS HOSPICE CARE GROUP INC

HELPING HANDS HOSPICE CARE GROUP INC is a For-Profit hospice center located in BURBANK, CA. Most patients receive care at Home (100%).

Hospice Report Card

Why no grade is available:

A letter grade could not be generated because this facility is missing data from at least two of the four primary rating sources.

Available Data:

Google Reviews: 3.7/5 stars (3 reviews)

Missing Data:

Family Caregiver Survey (CAHPS): N/A

Quality of Care (HCI): N/A

Start of Care (HIS): N/A

• A minimum of two rating sources are required to generate a letter grade

• This ensures grades are based on sufficient data for reliability

N/A

Grade Not Available

Insufficient data from rating sources

3 reviews

3.7 out of 5

Contact Us

2221 W OLIVE AVE, STE E

BURBANK, CA 91506

Get Directions

(818) 562-7878

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Overview

Facility Information

CMS Certification Number:A01743

Ownership Type:For-Profit

Certification Date:February 20, 2020

Data Period:01/01/2023-12/31/2023

Patient Demographics

No demographic data available for this facility

Care Settings

Where Patients Receive Care

The different locations where this hospice provides care to their patients

Most Common

1

Home

100.0%

of care days

All Ratings

Family Caregiver Survey Rating:

Not Rated

The number of responses does not meet the required minimum amount for public reporting of Star Ratings for this reporting period.

Quality of Care Rating (HCI):

Not Available

The results for these measures were excluded for various reasons (e.g., technical issues).

Start of Care Score (HIS Assessment):

Not Available

Data not submitted for this reporting period.

Google Reviews:

View on Google

Family Survey Rating

No family caregiver survey data available

Quality of Care Rating

This measures what percentage of care days required intensive hospice services (like continuous bedside care or inpatient care). Lower percentages are better because it means patients had their symptoms well-managed with regular home care, rather than needing costly emergency interventions.

Better

CHC/GIP Days

Percentage of days with intensive care services

0.1%

State Avg:0.3%

National Avg:0.5%

This tracks gaps between skilled nursing visits for patients receiving routine home care. Lower numbers are better because it means patients received consistent, regular nursing care without long periods between visits that could leave medical needs unaddressed.

Better

Nursing Visits

Consistency of skilled nursing visits

42.9%

State Avg:61.2%

National Avg:53.8%

This measures patients who were discharged from hospice care within 7 days of admission while still alive. Lower rates are better because early discharges may indicate patients weren't properly assessed for hospice eligibility or didn't receive adequate support during their initial adjustment period.

Better

Early Discharges

Avoiding premature live discharges

0.0%

State Avg:5.6%

National Avg:7.0%

This tracks patients who were discharged from hospice after 180+ days while still alive. Lower rates are better because very long stays followed by discharge may suggest the patient wasn't appropriate for hospice initially, or their condition improved but discharge was delayed.

Worse

Late Discharges

Appropriate timing of live discharges

82.6%

State Avg:46.4%

National Avg:40.1%

This measures disruptive care transitions, specifically unplanned hospitalizations that result in the patient being discharged from hospice. Lower rates are better because these transitions can be traumatic for patients and families, and may indicate inadequate symptom management at home.

Better

Transitions Type 1

Minimizing disruptive care transitions

0.0%

State Avg:6.3%

National Avg:8.1%

This tracks another type of disruptive transition - emergency department visits or hospitalizations during hospice care. Lower rates are better because hospice should be able to manage most symptoms and crises at home or in hospice facilities, avoiding stressful hospital visits.

Worse

Transitions Type 2

Minimizing unnecessary hospitalizations

2.2%

State Avg:2.0%

National Avg:2.1%

This measures the average minutes of skilled nursing care provided per routine home care day. Higher numbers are better because more nursing time typically means better symptom management, medication oversight, and family support - all crucial for quality hospice care.

Worse

Skilled Nursing

Minutes of skilled nursing per routine home care day

12 min

State Avg:27.9 min

National Avg:17.0 min

This tracks whether patients receive nursing or social work visits on weekends. Higher percentages are better because hospice patients need consistent care 7 days a week, and weekend coverage shows the facility is committed to round-the-clock support when families need it most.

Better

Weekend Care

Percentage of skilled nursing on weekends

19.6%

State Avg:13.2%

National Avg:9.4%

This measures the total amount Medicare spent per hospice patient at this facility. Lower spending is better because it indicates the hospice is providing efficient, cost-effective care without unnecessary expenses. However, very low spending could also mean fewer services, so this should be considered alongside other quality measures.

Worse

Cost Efficiency

Per-beneficiary spending

$39,091

State Avg:$25,150

National Avg:$17,830

Start of Care Rating

No start of care data available

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