HELPING HANDS HOSPICE
HELPING HANDS HOSPICE is a For-Profit hospice center located in AUGUSTA, GA that provides care to about 33 patients on average each day. The primary medical condition that brought patients to this hospice facility was Dementia (40%) and most patients receive care at Home (64%).
Hospice Report Card
How this grade is calculated:
This grade is a weighted average of up to four data sources to provide a comprehensive view of hospice quality.
Data Sources Used:
Not Available:
• A minimum of two sources are required for a grade
• Google Reviews with fewer than 3 ratings have reduced weight
• Grades are capped at B+ when based only on administrative data (HCI/HIS) without human feedback (CAHPS/Google Reviews)
Overview
Facility Information
Patient Demographics
Patients Served Daily
Most Common Conditions
Patient Primary Diagnoses
The primary medical conditions that brought patients to this hospice facility
Care Settings
Where Patients Receive Care
The different locations where this hospice provides care to their patients
All Ratings
Family Survey Rating
No family caregiver survey data available
Quality of Care Rating
The HCI is Medicare's official quality measure that evaluates hospices on 10 specific care indicators. It provides families with an objective way to compare hospice quality using real patient data from Medicare claims and patient records.
Hospices earn exactly 1 point for each of 10 criteria they meet, such as: providing nursing visits in patients' final 3 days of life, maintaining consistent nursing schedules without gaps, avoiding unnecessary emergency hospitalizations, managing costs effectively, and ensuring adequate weekend care coverage.
Each criterion has a national percentile threshold (typically 10th percentile). If a hospice performs better than this threshold compared to all hospices nationally, they earn 1 point for that criterion. Maximum score is 10 points.
Higher HCI scores correlate with better pain management, more consistent nursing care, fewer traumatic emergency visits, better family support, and more cost-effective care delivery - all leading to improved comfort and peace of mind during end-of-life care.
While national percentile thresholds determine points earned, the state and national averages shown provide context for how this facility compares locally and nationally.
Hospice Care Index (HCI)
The HCI is Medicare's comprehensive quality score that measures how well hospices provide end-of-life care. Hospices earn exactly 1 point for each of 10 specific criteria they meet (like nursing visits in patients' final 3 days, consistent care schedules, avoiding emergency hospitalizations), with each criterion having a national percentile threshold for scoring. While national thresholds determine the points earned, the averages shown below compare this facility's performance against state and national averages for reference.
CHC/GIP Days
Percentage of days with intensive care services
Nursing Visits
Consistency of skilled nursing visits
Early Discharges
Avoiding premature live discharges
Late Discharges
Appropriate timing of live discharges
Transitions Type 1
Minimizing disruptive care transitions
Transitions Type 2
Minimizing unnecessary hospitalizations
Skilled Nursing
Minutes of skilled nursing per routine home care day
Weekend Care
Percentage of skilled nursing on weekends
Visits Near Death
Percentage of patients with visits in final days
Cost Efficiency
Per-beneficiary spending
Start of Care Rating
This measures how well hospices conduct comprehensive assessments when patients first enter care. It evaluates whether key areas like pain management, breathing issues, treatment preferences, and patient values are properly addressed from day one.
Medicare tracks the percentage of new patients who receive proper screening and assessment in 7 key areas: treatment preferences, beliefs/values, pain screening, pain assessment, breathing problems, breathing treatment, and bowel care for opioid patients.
Proper start-of-care assessment ensures patients receive personalized care from day one, better pain management, respect for their values and preferences, and comprehensive symptom control - leading to better comfort and quality of life throughout their hospice journey.
Higher percentages mean more patients received proper assessment in each area. The composite score combines all 7 areas to show overall assessment quality.
Hospice Item Set (HIS)
Composite score measuring quality of comprehensive assessment at admission. Higher percentages mean more patients received proper screening and assessment in key areas like pain management, treatment preferences, and symptom control from day one.
Treatment Preferences
Discussion of patient treatment preferences
Beliefs & Values
Addressing patient beliefs and values
Pain Screening
Screening for pain at admission
Pain Assessment
Comprehensive pain assessment
Dyspnea Screening
Screening for shortness of breath
Dyspnea Treatment
Treatment for shortness of breath
Options Nearby
Other hospice facilities within 25 miles of HELPING HANDS HOSPICE
Area Map
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