WHITE OAK HOSPICE

WHITE OAK HOSPICE is a hospice center located in STAR, ID that provides care to about 6 patients on average each day. The primary medical condition that brought patients to this hospice facility was Dementia (55%) and most patients receive care at Assisted Living (74%).

Hospice Report Card

How this grade is calculated:

This grade is a weighted average of up to four data sources to provide a comprehensive view of hospice quality.

Data Sources Used:

Start of Care (HIS): 95.0% (33% weight)

Google Reviews: 5.0/5 stars (16 reviews) (67% weight)

Not Available:

Family Caregiver Survey (CAHPS): N/A

Quality of Care (HCI): N/A

• A minimum of two sources are required for a grade

• Google Reviews with fewer than 3 ratings have reduced weight

• Grades are capped at B+ when based only on administrative data (HCI/HIS) without human feedback (CAHPS/Google Reviews)

A+

Exceptional Performance

Overall Score: 98.3/100

Contact Us

124 N SENECA SPRINGS WAY

STAR, ID 83669

Get Directions

(208) 629-1037

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Overview

Facility Information

CMS Certification Number:131588

Certification Date:August 9, 2023

Data Period:01/01/2023-12/31/2023

Patient Demographics

Patients Served Daily

Average Patients Per Day

How many patients this facility cares for each day on average

Most Common Conditions

Dementia

55.0%

Patient Primary Diagnoses

The primary medical conditions that brought patients to this hospice facility

Care Settings

Where Patients Receive Care

The different locations where this hospice provides care to their patients

Most Common

Assisted Living

74.0%

of care days

Home

26.0%

of care days

All Ratings

Family Caregiver Survey Rating:

Not Rated

The number of responses does not meet the required minimum amount for public reporting of Star Ratings for this reporting period.

Quality of Care Rating (HCI):

Not Available

Data not available for this reporting period.

Start of Care Score (HIS Assessment):

4.8 out of 5(HIS: 95.0)

Google Reviews:

View on Google

Family Survey Rating

Overall Star Rating Not Available

This facility did receive some family caregiver survey responses (shown in the individual components below), but the overall star rating is not available for this reporting period. The number of responses does not meet the required minimum amount for public reporting of Star Ratings for this reporting period.

Percentage of families who said the hospice team "always" communicated well with them. This includes keeping families informed about the patient's condition, treatment plans, and what to expect.

Better

Communication

Team always communicated well

94.0%

State Avg: 83.0%

National Avg: 81.0%

Percentage of families who said they "always" got help as soon as they needed it from the hospice team. This measures responsiveness to urgent needs and concerns.

Better

Timely Help

Team always provided timely help

88.0%

State Avg: 78.9%

National Avg: 74.0%

Percentage of families who said the hospice team "always" treated the patient with respect. This reflects dignity, courtesy, and compassionate care throughout the hospice experience.

Better

Treated with Respect

Patient always treated with respect

98.0%

State Avg: 92.9%

National Avg: 89.0%

Percentage of families who felt the hospice team provided the "right amount" of emotional and spiritual support. This includes addressing fears, grief, and spiritual needs.

Better

Emotional Support

Right amount of emotional/spiritual support

97.0%

State Avg: 93.1%

National Avg: 84.0%

Percentage of families who said the patient "always" got the help they needed for pain and symptoms. This measures effectiveness of comfort care and symptom management.

Worse

Pain & Symptoms

Patient always got help for pain/symptoms

74.0%

State Avg: 75.7%

National Avg: 74.0%

Percentage of families who said they "definitely" got the training they needed to care for the patient. This includes education about medications, comfort care, and what to expect.

Better

Family Training

Definitely received needed training

79.0%

State Avg: 77.4%

National Avg: 67.0%

Percentage of families who rated the hospice 9 or 10 out of 10 (the highest ratings). This reflects overall satisfaction with the hospice experience.

Better

Hospice Rating

Rated hospice 9 or 10 out of 10

95.0%

State Avg: 83.5%

National Avg: 79.0%

Percentage of families who said they would "definitely" recommend this hospice to others. This is a strong indicator of overall satisfaction and trust in the hospice.

Better

Would Recommend

Would definitely recommend hospice

96.0%

State Avg: 87.1%

National Avg: 80.0%

Quality of Care Rating

No quality of care data available

Start of Care Rating

What is the Start of Care Rating?
This measures how well hospices conduct comprehensive assessments when patients first enter care. It evaluates whether key areas like pain management, breathing issues, treatment preferences, and patient values are properly addressed from day one.

How are scores calculated?
Medicare tracks the percentage of new patients who receive proper screening and assessment in 7 key areas: treatment preferences, beliefs/values, pain screening, pain assessment, breathing problems, breathing treatment, and bowel care for opioid patients.

Why this matters:
Proper start-of-care assessment ensures patients receive personalized care from day one, better pain management, respect for their values and preferences, and comprehensive symptom control - leading to better comfort and quality of life throughout their hospice journey.

Scoring:
Higher percentages mean more patients received proper assessment in each area. The composite score combines all 7 areas to show overall assessment quality.

Hospice Item Set (HIS)

4.8 out of 5 (95.0%)

95.0%

State Average

93.2%

National Average

92.2%

Composite score measuring quality of comprehensive assessment at admission. Higher percentages mean more patients received proper screening and assessment in key areas like pain management, treatment preferences, and symptom control from day one.

Percentage of patients who had their treatment preferences discussed and documented at admission. Higher percentages mean more patients received personalized care planning from the start.

Better

Treatment Preferences

Discussion of patient treatment preferences

100.0%

State Avg: 99.9%

National Avg: 99.5%

Percentage of patients whose spiritual and cultural beliefs were addressed if desired. Higher percentages show respect for patient values and holistic care approach.

Better

Beliefs & Values

Addressing patient beliefs and values

100.0%

State Avg: 98.4%

National Avg: 98.5%

Percentage of patients screened for pain within 24 hours of admission. Higher percentages ensure pain issues are identified and addressed quickly.

Worse

Pain Screening

Screening for pain at admission

97.5%

State Avg: 99.0%

National Avg: 98.3%

Percentage of patients who received comprehensive pain assessment at admission. Higher percentages mean better pain management planning from day one.

Better

Pain Assessment

Comprehensive pain assessment

97.4%

State Avg: 96.8%

National Avg: 95.7%

Percentage of patients screened for shortness of breath at admission. Higher percentages ensure breathing problems are identified early for proper treatment.

Better

Dyspnea Screening

Screening for shortness of breath

99.2%

State Avg: 99.0%

National Avg: 99.0%

Percentage of patients with breathing problems who received appropriate treatment. Higher percentages show effective symptom management.

Better

Dyspnea Treatment

Treatment for shortness of breath

97.9%

State Avg: 97.0%

National Avg: 97.7%

Percentage of patients on opioid medications who were given bowel regimen to prevent constipation. Higher percentages show proactive side effect management.

Better

Bowel Regimen

Opioid patients given bowel regimen

100.0%

State Avg: 95.9%

National Avg: 91.1%

Options Nearby

Other hospice facilities within 25 miles of WHITE OAK HOSPICE

Area Map

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Other Facilities Within 25 Miles (17 of 17)

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HARRISON'S HOPE

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